Refund Policy
Please be aware to be eligible for a refund you must provide us with a receipt or proof of purchase. Items must be in an unused and in the same condtion that you received them in

Please note:  all packaging must still be attached to items to be eligible for a refund. Any items returned without packaging or tags will not be refunded. You will receive an email to advise of this, at which time we can organise to return the items to you at your cost


Please note we only refund the original purchase total

Late or Missing Refunds: If you haven’t received your refund within 10 business days of receiving your notification of refund:

  1. Double check your bank account (please remember that the amount refunded won’t include your original shipping costs)
  2. Contact your bank or credit card company, as it may take longer before the refund is processed by them and officially posted to your account or card
  3. If you have done these steps and still have not received your refund, please fill out the Contact Us page. 

Please note: at House of Dapper Dogs all items are accessory items only, the makers assume no liability. The use of the products and the safety of the pet and the handler is completely at the purchaser and/or users discretion and responsibility.